I Need Help ASAP! (Traveler)
If you can't wait for contact with a Freewrite team member, we have compiled a list of the most common problems and solutions so that you can troubleshoot remotely in the most efficient way possible.
Question: How do I update my firmware?
See: Traveler Firmware Update Procedure
Problem: My Traveler won't charge.
See: Device Not Charging
Problem: A key on my Traveler is not working!
See: Key Not Working
Problem: My Traveler won't connect to WiFi.