Can't Connect to Wi-Fi (Traveler)

Problem: My device won't connect to my Wi-Fi network.

  1. Check to make sure your password is entered correctly.
  2. Make sure your device is within range of your network. If the network is far away, it may be found by the device but will not sustain a stable connection.
  3. Check authentication protocol. Freewrite devices do NOT support WEP because it is an outdated and insecure standard. If you are on a WEP network, we suggest upgrading to WPA2 for a more secure network. 

Still having issues? Contact our support team at