Draft Not Syncing (Smart Typewriter)
This article will help you troubleshoot if your documents are not showing up in your Postbox account. This article is intended to be followed chronologically as a way to systematically remove possible issues. In this article, you will be instructed on how to:
- Check if your draft has sync'ed
- Check your Wi-Fi connection
- Check your login status
- Check your Postbox connection status
- Back up and restart your Freewrite
Note: Documents can sometimes take a few extra minutes to sync, so we recommend waiting to see if the problem resolves on its own before troubleshooting. However, if the problem persists for over 10 minutes, proceed with this list.