How to Transfer Ownership of a Device (Alpha)

Giving Alpha as a gift? Purchased one from someone else? It’s easy to transfer ownership of your device by following the simple steps below.

Note: This is ONLY relevant if someone has already opened the box and logged in to the device. If the device has never been used, there is nothing you need to do but give the device to its new owner!

Giver To-Do
  1. Hold the power button for 3 seconds to open the main menu.
  2. Select [pg dn].
  3. Find "2 Logout" and press [2].
  4. A prompt will ask you if you would like to log out and display your Postbox account email.
  5. Press [return] to confirm.
  6. Once logged out, the writing canvas should be cleared.
  7. The device is ready to be given to the new owner! If you want to be extra nice, give it a full charge. 

Receiver To-Do

You can begin writing the moment you receive your device, or you can set up your account first. You will follow the same exact procedure that the original owner went through to set up your account.