Can't connect to Wi-Fi


The Freewrite won't connect to my Wi-Fi network.


  1. Check to make sure your password is correct.
  2. Make sure the Freewrite is within range of your network. If the network is far away, it may be found by the device but it will not make a stable connection.
  3. Check authentication protocol. The Freewrite does NOT support WEP because it is an outdated and insecure standard. If you are on a WEP network, we suggest upgrading to WPA2 for a more secure network. 

Still need help? Contact Us Contact Us