Manufacturer's Warranty

Before you file a Warranty Claim, please contact to troubleshoot your issue. On average, warranty claims take 10-15 days to process between filing and receiving your unit back.
Our manufacturer's warranty lasts for 90 days from the time you receive your Freewrite.  It covers all devices to be free from defects in parts, materials, and workmanship for the warranty period. 
If you have already contacted us at for troubleshooting options and would like to file a warranty claim, please complete this Warranty Claim Form

Extended warranties can only be applied to devices purchased from