To turn on a Lockscreen for your Freewrite, please make sure you device has the most updated software. To update your device, please follow these instructions: Firmware update procedure

Once you know your device is up to date. On your computer, got to Postbox.getfreewrite.com & log into your account. Click on your email address in the top right corner and select "Device Settings" from the dropdown menu.

On device settings, please toggle on the switch that says, "Enable Lockscreen"

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