To request a return for your device, please complete this form: Return Request Form
You can return your Freewrite for up to 30 days from time your device arrives. If you are outside of that period, we can not accept your return. Orders placed through Indiegogo are not eligible for returns. If the item was opened, the return will be subject to a 5% inspection and restocking fee.
Once the above form is completed, we will reach out with detailed instructions for returning your Freewrite to us. For more information and to read our policies in entirety, please visit our Return Policy Page.