I can't get the Freewrite to turn on

In case of your Freewrite becoming non-responsive:

1. Plug in the Freewrite to a USB wall charger that is rated at least 1A (1000ma) at 5V using the included USB cable. 

2. Let charge for 4 - 5 hours.

3. Try turning it on using the power button. If it is not responsive, hold the power button down for 15 seconds to perform a reset.

IMPORTANT - Please be sure your Freewrite is running the latest firmware. This issue and many others have been fixed. See related article below on how to update the firmware.

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